Brighton & Hove Albion have topped the Premier League’s poll for matchday fan experience for the second successive season.
After being ranked top of the 20 top-flight clubs last year, Albion have again achieved the highest matchday fan experience score for the 2018/19 campaign.
Brighton came out on top in several key categories, including how welcome fans are made to feel when they arrive at the stadium, cleanliness, the quality and range of food and drink and the stewarding. The Seagulls consistently outperformed the league average.
Albion chief executive and deputy chairman Paul Barber said: "This is fantastic news, and it is a great achievement to finish top of the Premier League’s fan survey for a second consecutive year!
“We managed to achieve this feat in our first-ever Premier League campaign last year, and it is brilliant that we’ve maintained the same high standards across the board again.
“Every single member of our staff has played their part in securing such an impressive overall score, and a tremendous amount of hard work goes into preparing the stadium before each game, giving our supporters’ the best-possible matchday experience, and managing matchday operations.
“Once again, on behalf of the chairman and board of directors, I would like to congratulate our staff for their collective efforts, which are designed to help secure our Premier League status for another season, and to thank our supporters and those of visiting clubs for recognising the efforts our staff make every match day.”
The vast majority of the club’s matchday fan experience survey respondents were positive towards the club, and believe it is well-run. Respondents also felt that the club listens to its fans, invests in both the squad and its facilities, and is open and transparent. The club was also rated highly for the way it communicates with fans.
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